Network & Server Status

Dear Valued Customer

We would like to inform you that we will be performing maintenance on our data center infrastructure which includes network upgrades that will affect your dedicated server hosted with us.

The maintenance is scheduled to take place from 20:00PM, Friday 4 August until 02:00AM, Saturday 5 August.

Some services will not be accessible during this maintenance window. The expected downtime per cabinet should not exceed 5 minutes.

The purpose of this maintenance is to upgrade our networking infrastructure to provide you with improved connectivity, increased resilience, and enhanced security for your dedicated server. We understand that this may cause some inconvenience to you, and we apologize for any disruption this may cause in advance.

We assure you that we will do everything possible to minimize the duration of this maintenance and to restore services as quickly as possible. Please be assured that all data and information stored on your server will be unaffected by this maintenance.

If you have any questions or concerns, please do not hesitate to contact our support team by sending an email to support|@mainware.co.zamailto:support@mainware.co.za We are always available to assist you with any queries you may have.

Thank you for your understanding and cooperation during this maintenance period. 

We appreciate your continued trust and support in our services.

Sincerely,
Maiwnare Infrastructure Team